Shipping and Delivery
Kasturi pearls have partnered with reputed delivery services i.e. Delhivery, DTDC, and others premium logistics services to ensure the safe and timely delivery of all the products.
We offer standard and express delivery services within India and worldwide.
Delivery Time
Across India orders:
The delivery time of most of the orders is within 3-7 business days of the placing order depending upon metro and rural areas. During festive seasons, holidays and in rare cases an order might take beyond 7 days to ship from placing the order. We suggest you choose an express delivery option if you need the product within a shorter span of time.
Shipping time for customized jewelleries may differ from regular ones and can take 10-15 business days to deliver.
International orders:
We take international orders from social media platforms i.e. WhatsApp and Instagram. It usually takes 2-3 working days to dispatch the product and 10-15 working days to deliver from the date of dispatching order.
Dispatch and Tracking
We make sure the best quality of product reaches your hands safely that’s why it usually takes 2-3 working days to packaging and dispatching your order.
Meanwhile, we appreciate your patience after placing the order and you can get in touch or contact us anytime to track your order through social media handles.
Also, we will provide you the Tracking URL and AWDB number through WhatsApp or Email to track your order online.
Delivery Charges
Kasturi Pearls offers free delivery services within India.
The delivery charges of international orders depend upon the size and weight of the package and may vary from country to country. We can quote the charges more accurately at the time of placing the order on WhatsApp and Instagram.
Our delivery partners responsibly handle all your packages and make sure it reaches you within the time limit. In any case, If you received the damaged or tampered package, please contact us immediately on the date of delivery and do check our refund and exchange policy.